Sparrow Counseling Group

FAQs

What to Know

Choosing a therapist is an important task we want to make as simple as possible. 

Start with these frequently asked questions to learn more about our process.

New client appointments will be scheduled directly with the admin team via phone or email. After the initial appointment, clients have the flexibility to request or reschedule appointments on our secure portal at https://sparrowcounselinggroup.clientsecure.me

Prior to your initial appointment, you will receive an invitation to our secure client portal. There, you will complete all new client forms and questionnaires electronically. We ask that you provide your insurance information so benefits may be verified before your first appointment. 

Yes! For your convenience, all of our appointments are held virtually via our HIPAA compliant telehealth platform.

After the intake appointment, each 55 minute session will be $125. The initial intake appointment is $150. 

All of our therapists are in-network with private Anthem BCBS plans, Community Health Direct, and IU Health plans. 

The frequency of your appointments will be decided by you and your therapist, based on need. Appointments are often more frequent at the beginning of treatment, and weekly or bi-weekly appointments are most common. 

Currently, we do not have a prescriber on staff. However, we are able to work with your PCP or refer you to a psychiatric specialist as needed. 

If you are experiencing a mental health crisis, please go to your nearest emergency room or contact the Community Health Crisis Department at 317-621-5700.

Once you are established with your therapist, our client portal enables HIPAA compliant communication via the secure messaging feature.

Have more questions?

Feel free to reach out via the button below.

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Contact:

317.204.7204

If you have an emergency, dial 988 for the national Suicide & Crisis Lifeline
or text HOME to 741741.
Crisis counselors are standing by 24/7.

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